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If you cannot find an answer on our site, or you have an urgent matter that can't be handled via email, you may reach our knowledgeable GreatAuPair support staff via Skype, phone, fax, or regular mail. Any correspondence with the GreatAupair office must include your name, phone number, email address, and if available, your account or locator number.

Contact Information

US Phone: 800-604-2507
International Phone: +1-512-900-8331

US Fax: 800-935-0683
International Fax: +1-775-636-8302


12600 Hill Country Blvd
Suite R-275
Austin, TX 78738

Days of operation

Monday through Friday
Hours of operation: 9 am CST - 7 pm CST
After hours emergency support 24/7

What makes GreatAuPair so special?

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