Privacy and Security Policy
It is GreatAuPair's policy to maintain strict security and privacy practices to protect its systems and its customer data. GreatAuPair maintains compliance with U.S. State and Federal laws. Please visit our Security Center to learn more about how we help protect you and how you can help protect yourself against potential online fraud.
Anti-Spam and UCE Policy
InteliMark Enterprises and GreatAuPair do not send out unsolicited commercial emails or any form of spam. Please read our Unsolicited Commercial Email Policy to see what you can do to correctly identify spammers and put an end to their emails. If you have received what you believe to be spam, you may have received a spoofed email with forged headers.
Privacy and Personally Identifiable Information
GreatAuPair has a firm commitment to safeguarding the privacy of our members' Personally Identifiable Information.
Search engines may index publicly available information from your profile, such as your first name, that is searchable by anyone on the Internet. Search engines do not have access to any Personal Contact Information contained within the fields of a profile, some of which is available only to paid members of the GreatAuPair service. Personal Contact Information is defined as first and last name together, email address, phone number and physical street address. We also collect your credit card number if you make a purchase. With your permission, we will also supplement data through a background check as needed to satisfy U.S. Department of State Au Pair Program Requirements and or for pre-employment screening.
Uses of Personal Contact Information
Paid members may see your first and last name listed on your profile. You have the option of providing your phone number, which you may elect to display or not display to paid members; either families or care providers who are claiming to seek a working relationship with you as a result of your online registration. Your email address is not visible to anyone, except to those whom you directly send an email during the time you have a paid subscription. Your physical address is not revealed on the website. A map showing the location of your city or zip code is available and may be seen by registered users. No representations or warranties are made regarding the legitimacy of the claims of those who have paid for a membership subscription to contact you through GreatAuPair's private messaging system which relies on your Personal Contact Information. You are urged to validate the identity of anyone who contacts you and utilize the background check resources available to you through GreatAuPair and the Childcare Network before making any commitments or arrangements. We do not sell, share, rent or trade personally identifiable information with third parties for their promotional purposes.
The information you provide during registration may also be used to enable us to process, validate and verify services or membership subscription purchases. We may also provide advertisers with aggregate - never individual - information about our member base and usage patterns. We may also use aggregated information to develop new features and services to better meet member needs.
Internally we may use aggregated and personally identifiable information to improve our marketing efforts, to statistically analyze site usage, to improve our content and product offerings as well as to customize our site's content and layout. We believe these uses allow us to improve our site and better tailor your online experience to meet your needs.
We also may use personally identifiable information about you to deliver information to you that, in some cases, is targeted to your interests, such as GreatAuPair news, updates, promotions, Favorites notifications or FastMatch emails. You may opt out of receiving such automated information services at any time by signing in to your account: click My Account then click Preferences in the sub-navigation menu to select your email preferences.
Users also may post third party personally identifiable information, such as name and email for referral purposes. This information is used only for the purposes which it was collected.
Updating/Accessing/Amending/Correcting Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, amend, deactivate or delete it by making your desired changes on your My Account page or by contacting our Customer Support team by email, phone or U.S. mail.
Communications from the Site
As part of your registration you are agreeing to receive emails from the site and its members. While you may opt out from receiving certain types of emails such as Favorite Notifications or FastMatch emails, you may cease all emails from the site and its members by deactivating your profile or canceling your account. To deactivate your profile or cancel your account, sign in and click "My Account" and select your desired option under "Account Options". When your account is deactivated or canceled, you will receive an email confirming such action. To remove unauthorized profiles, please send an email to email@example.com.
We reserve the right to contact any member at any time regarding subscription renewals, profile deactivation, account cancellation and other membership-related problems or questions.
Special Offers and Updates
We will occasionally send you information on special services or promotions. You may receive these emails from us as part of your registration.
Out of respect for your privacy, we provide you a way to unsubscribe. At the bottom of every Special Offer email, you will find an "Opt-out" link at the bottom, which if clicked, will remove your name from the list of recipients for future mailings of that type.
If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. At the bottom of every Newsletter, you will find an "Opt-out" link at the bottom, which if clicked, will remove your name from the list of recipients for future Newsletters.
We will send you service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate or cancel your account.
Links to Other Sites
This website contains links to other sites that are not owned or controlled by GreatAuPair. Please be aware that we, GreatAuPair, are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy policies of each and every website that collects personally identifiable information.
If you use a bulletin board or chat room on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. To request removal of your personally identifiable information from our bulletin board or chat room, contact us at firstname.lastname@example.org. In some cases, we may not be able to remove your personally identifiable information, in which case we will let you know if we are unable to do so and why.
We also have testimonials and reviews on our site, for which users have given permission to have their personally identifiable information posted on this site. If you wish to update or delete your testimonial, you can contact us at email@example.com.
The security of your personally identifiable information is important to us. When you enter sensitive information (such as credit card number, drivers license number, national ID number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). To learn more about how we help protect you and your privacy, visit our Security Center.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. GreatAuPair does not store and only uses this information for the sole purpose of sending this one-time email.
We use third parties such as a credit card processing company to bill you for services. When you sign up for our service, we will share only that specific personally identifiable information as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for promotional purposes.
Control of Your Password
You may not disclose your password to any third parties or share it with any third parties. If, despite the foregoing, you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.
We also may conduct occasional online surveys. If you choose to participate, you'll be prompted to answer a series of online questions. Your responses are confidential and will be used for statistical analysis only; no information on an individual's preferences will be shared with any outside organization.
Technologies such as: cookies, beacons, tags and scripts are used by GreatAuPair and our marketing and analytics partners. These technologies are used in analyzing trends, administering the site, tracking users' movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We use Local Storage Objects (LSOs) such as HTML5 to store session content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 or Flash to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs. To manage Flash LSOs please click here.
As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you and site functionality.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact our Customer Support team by email, phone or U.S. mail. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.