What Support Do Au Pairs Get in the USA?
Your coordinator, your community, your safety net
Moving to a new country is a lot, and you are not doing it alone. From arrival you have a dedicated Local Coordinator who checks in regularly, answers questions, and helps work through whatever comes up. You also connect with other au pairs nearby — people going through the same adjustment at the same time. If something larger arises, the program team steps in. Real support from real people, so you can focus on the year itself.
You are not doing this alone
Moving to another country is a lot, even when it is exactly what you wanted. New language environment, new family, new city, and a schedule you are still learning. The program is built on the assumption that you will need support — not on the hope that you will not.
Your Local Coordinator
From the moment you arrive you have a dedicated Local Coordinator. They are not a phone number you call in an emergency and otherwise never hear from. They check in with you regularly, answer questions, and help work through whatever comes up — including the small things.
Use them early. Coordinators would far rather hear about a small misunderstanding in week two than a serious one in month five, and most difficulties are much easier to resolve while they are still small.
Other au pairs nearby
You also connect with a community of other au pairs in your area. This matters more than most applicants expect. These are people going through the same adjustment at the same time, in the same place — the excitement and the homesick days both.
Friends at home love you, but they cannot picture what your Tuesday is like. Other au pairs can, immediately.
When something larger comes up
If an issue is beyond what you and your host family or coordinator can resolve, the program team steps in. That escalation path exists precisely so that no au pair is ever left choosing between putting up with something and having nowhere to turn.
What good support actually buys you
- Someone to ask before a small problem becomes a big one
- People nearby who understand the experience from the inside
- A route to raise something serious, formally, if you need it
- The freedom to spend your attention on the year rather than on worrying
Real support from real people is the difference between surviving a year abroad and getting everything out of it.
Read the transcript
Moving to a new country can feel overwhelming — but as a J-1 au pair through GreatAuPair USA, you are never doing it alone. From the moment you arrive, you have a dedicated Local Coordinator in your corner. They check in with you regularly, answer your questions, and help you work through any challenges that come up. Beyond your coordinator, you also connect with a community of other au pairs nearby — people who truly understand what you are experiencing. And if something bigger comes up, GreatAuPair USA's program team is there to help guide you through it. You get real support, real people, and a real safety net — so you can focus on growing, learning, and making the most of your year in the USA. Visit greataupairusa.com to learn more.